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Privacy Policy

For the purposes of this policy, wherever the context so requires-

(i) The terms ‘You’ and ‘User’ shall mean any legal person or entity accessing or using the services provided on this Website, who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872 and any other applicable Indian Laws.

(ii) The terms ‘We’, ‘Us’ and ‘Our’ shall mean the Website and/or the Company, as the context so requires.

(iii) The terms ‘Party’ and ‘Parties’ shall respectively be used to refer to the user and the company individually or collectively as the context so requires.

That, the User unequivocally agrees that this Policy and the aforementioned Terms constitute a legally binding agreement between the User and the Company, and that the User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Website, and that the same shall be deemed to be incorporated into the Terms, and shall be treated as part and parcel of the same. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User, and that the User’s act of visiting any part of the Website constitutes the User’s full and final acceptance of the Policy and the aforementioned Terms.

 

Collection of Information (personal and other)

You can browse our website without providing any personal information. However, when you register with our website, subscribe to our service, post material or request further services, you are giving us your consent to the collection, use and disclosure of the personally information such as your name; home, billing or other physical address; email address; phone number or other contact information etc. in accordance with the terms of this privacy policy. Every time you use our service, we collect information about your usage.

If you contact us by email, letter, phone or online chat, we will collect your sender information and may record the other information you voluntarily disclose to us.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of transactions you carry out through our site and of the fulfilment of your orders.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

The Website does not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.


Use of Information

We use the personal information about you stored in our database in various ways to provide our goods and services to you, to communicate with you, and to otherwise conduct our business.

We use the information you provide to us to confirm about the transaction you have made, to troubleshoot your problems and resolve your issues and to help promote safe transactions.

We also use your personal information to inform you about new products introduced on our website, event information, cosmetics tips or promotion, conduct surveys or for providing information about our products.

Information provided by you is also used for customizing your experience. We maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience on our website.


IP address and cookies

We may collect information about your devise, including where available your IP address (IP address is a number that lets computers attached to the Internet know where to send data to the User — such as the web pages viewed by the User), operating system and browser type, for system administration and to report aggregate information to our advertisers. IP address does not identify the User personally. Our website uses this information to deliver its web pages to Users upon request, to tailor its site to the interests of its users, to measure traffic within its site and let advertisers know the geographic locations from where our website’s visitors come. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

For the same reason, our Website may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and to deliver a better and more personalized service. Our cookies cannot and do not retrieve any other data from your hard drive. If you are just browsing our Site, a cookie identifies your browser. If you place orders with us, we use cookies to assist in storing your preferences and recording other session information. Cookies also help us speed up your searches. For example, if you opt to enable cookies, your password can be saved and you would not have to log in your password more than once.

Our system will issue cookies when you log on to our site. You may disable cookies by changing the settings of your browser. However, if you select this setting you may be unable to access our entire site.


Your Consent

By using our website, you consent to the terms of our Online Privacy Policy and to our website’s processing of Personal Information for the purposes given herein as well as those explained where our website collects Personal Information on the Web.

How do we mutually benefit from the Personal Information


Marketing Emails

In case you choose to leave your email address with us we would deliver to you information through emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users.


Text Messages

If you have chosen to leave your mobile phone number with us, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that we will never send you any unsolicited text message on your mobile phone. We do not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time as well as any other standard applicable rates charged by your mobile service provider.


Telephone Calls

If you have chosen to leave your mobile phone number or landline number on our website, you may receive phone calls containing product and event information, cosmetics tips or promotions on your mobile phone or landline phone.


Communication to serve you

If you have chosen to provide us with your contact information, we may provide you with service related announcements by any means, including email, letters and concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that SHREEAMRUT FOOD PRODUCTS LLP offers its customers.


Information Security

Our website takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

Our website restricts access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.


Updating Your Information

When you register with our website, we may contact you from time to time about updating your content to provide features which we believe may benefit you.


Sharing Information

We consider it our priority to protect your Personal Information. We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we will share your information with third parties in certain situations such as:

For providing services to you, we may share your personal information with third party vendors who help us provide our services to you, such as email providers, mail houses, shipping firms, companies that provide us with marketing services, and other such third parties. If you use a credit card or other financing alternative to place an order with our website, to confirm and process your order we will share your personally identifiable information with such financing company. We generally enter into a contract with such third parties that require them to maintain confidentiality of your personal information and not use it for any other purpose than authorized by the contract.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation as we believe is reasonably necessary to comply with law, regulation or other governmental authority.

We may also disclose your personally identifiable information to determine your credit status or enable debt collection, initiate legal proceedings to recover losses of or otherwise protect our rights or property, or for insurance claim processing, or to prevent harm to yourself or others.

We may transfer or share a copy of personal information about you in the event that our company or one of its affiliates or subsidiaries, goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets.


Security

We will protect your privacy in accordance with the terms of this privacy policy. We use commercially reasonable efforts to limit access to your Personal Information to the employees, agents and who need the information for their jobs. We also have an appropriate security system in place to protect your personal information that you share with us. We use Secure Socket Layer (SSL) to protect your personal data from any kind of theft. However, no internet data transmission can be guaranteed to be secure from access by unintended parties, and, by registering with us and providing personal information, you agree that you will not hold us responsible for any breach of security unless such breach is due to our gross negligence or deliberate violation of this privacy policy.

It is advised that you sign off from your account if you are accessing our website from a shared computer.


Protection of Your Information

All information gathered on our website is securely stored within our website-controlled database in India and are required to honor the privacy representations made in this Privacy Policy under applicable laws of this country. However, we understand that as effective as our security measures are, no security system is impenetrable. Thus, we cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas will be available to anyone with Internet access.


Your Privacy Responsibilities

To help protect your privacy, be sure:

Not to share your user ID or password with anyone else;

To log off the Web site when you are finished;

To take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), For example by installing and updating suitable anti-virus software.


Review of Personal Information

You may always update your personal information or withdraw your consent for further sharing of your personal data by writing to us at Support@amrutlife.in


Communication

Users will receive promotional e-mail communication from our website regarding items on the site, after they register on our website. Customers will also receive transactional e-mails if they engage in any transactions with our website.

If at any time you do not wish to receive communications from our website, you may elect to opt-out of receiving further email by sending an email to us stating that we should stop sending you the said communications at Support@amrutlife.in or by clicking on the unsubscribe link in any email promotion sent to you.


Authorized Statement

This Privacy Policy represents the sole privacy statement of our practices with respect to the collection of Personal Information through the Sites and our use and disclosure of this information. Any other statement or summary with respect to any privacy policy published by any third party shall have no binding or legal effect whatsoever.


Changes to this Privacy Policy

Our website reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.

Our website shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.

Our website welcomes your comments regarding this privacy statement at the contact address given at the website. Should there be any concerns about contravention of this Privacy Policy, our website will employ all commercially reasonable efforts to address the same.

Note: The terms in this agreement may be changed by our website at any time. Our website is free to offer its services to any client/prospective client without any restriction whatsoever

It is therefore in the user’s own interest to check the “Privacy Policy” page any time the user accesses our Website so as to be aware of any changes which may occur from time to time.


Changes to this Privacy Policy

Our website reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.

Our website shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.

Our website welcomes your comments regarding this privacy statement at the contact address given at the website. Should there be any concerns about contravention of this Privacy Policy, our website will employ all commercially reasonable efforts to address the same.

Note: The terms in this agreement may be changed by our website at any time. Our website is free to offer its services to any client/prospective client without any restriction whatsoever

It is therefore in the user’s own interest to check the “Privacy Policy” page any time the user accesses our Website so as to be aware of any changes which may occur from time to time.


Contact Details

If you have any questions about this privacy policy or our practices or believe that a violation of this policy may have occurred, you can contact us on support@amrutlife.in


Another Policy-

AT SHREEAMRUT FOOD PRODUCTS LLP WE ARE COMMITTED TOWARDS SECURING YOUR PERSONAL INFORMATION SHARED WITH US. PLEASE READ OUR PRIVACY POLICY TO KNOW MORE ABOUT HOW WE GATHER, STORE AND PROTECT YOUR INFORMATION.

Policy effective date: August 01, 2022. Please note that our privacy policy is subject to change periodically. We urge you to visit this page to keep yourself updated about this.

This privacy policy describes the way we collect, store and protect your personal information on https://amrutlife.in/ . It also mentions why it is important for us to have this information and who we share this information with and why we do it. We have also mentioned the measures we have in place to safeguard your data and how you can access, modify or delete your personal information at any time. The policy also explains the kind of communications we send to you and how you can control them.

By visiting our website, you automatically agree to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this, please do not access our website. This Privacy Policy is subject to the following:


Terms and Conditions

Collection of Personally Identifiable Information (PII) and other relevant information, we limit us to collecting necessary information in order to ensure we offer you the best of our services. The information that we collect is usually basic and is a must to process a purchase or cancel/refund it (subject to our refund policy). This information may include but is not limited to your full name, contact number, email address, address, descriptions of the items purchased or shown interest in and their quantities, IP address, web browser and operating system of your computer.

At any cost, we do not sell or lease your information to any third party.

We may also track information about you based on your behavior on our website which may include the URL which brought you to our website and the next URL get redirected to regardless of these URLs being hosted on our website. We use this information to understand our customers’ interests, demographics and behavior in order to understand better and serve our customers.


Payment Information

SHREEAMRUT FOOD PRODUCTS LLP does not collect or store your financial information (Credit/Debit card details, Banking information and Wallet or UPI details) This information is directly transmitted through our payment partner to the payment networks.


Registration

Our website does not require you to register an account for yourself as long as you are just browsing it. We automatically create an account for you once you make a purchase and share its login credentials with you on your email address.

We also recommend you protect this information always and in case you think your password is compromised, change it instantly.

Other relevant information that we collect and how we use it

We also recommend you protect this information always and in case you think your password is compromised, change it instantly.


Pixels and Tracking Links

Pixels and tracking links use some lines of code and are sometimes embedded in our website. They are usually used in combination with cookies (explained later in this section of the policy) and aren’t visible to our users. Pixels may relay information to our service partners and may be used to track customer response to certain promotions/advertising, to target the audience better and enhance our customer experience.


Cookies

Cookies are small files stored on your computer’s hard drive that help us offer our services. Mostly we use cookies to store your password information which makes it easier for us not to prompt your password every time you access a page on our website. Also, please note that we only use session cookies which means they get destroyed after a certain time or when you close your web browser. We also use cookies to help analyze our web page flow and make our web pages load faster.

How do we use your personal information

As mentioned at the beginning of this policy, we use your personal information to offer the best of our services. For promotional communications, we would give you an option to opt-out of them. We use your personal information to measure customers’ interest in our products and line ups, deliver our products to you when purchased, resolve a dispute, issue a refund, inform you about ongoing promotions, detect and prevent fraud and other criminal activities, enforce our terms and conditions.

We use your information to communicate following to you:


Your Order Details

As soon as you place an order on our website, we send you an email at your register email address confirming your order details. We also communicate the delivery information and order status with you.

Communication to Serve your requirements: We also send you emails in case we do need your inputs about your order (order being out of stock, specific requirement about the order, incomplete delivery address etc.).

Telephone Calls: We may make telephone calls to you about your order status, confirm details about your purchase, send promotional coupons etc.

Links to other websites: Occasionally, we may add links to third party website. These links (URLs) will let you leave our website. Please note that the third-party websites are not under our control and we will not be responsible for the content, policies, or the products of the said websites. We recommend you tread carefully while accessing these websites.

Sharing your personal Information

We may share your personal information with our other corporate entities and affiliates. They may in turn use this information in accordance to this policy to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. If you have any objection to such sharing, then we request you should not provide us with any information.

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include web store management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to any court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

How do we keep your information secure

We have put in adequate measures to protect your personal information stored in our database including prevention of unauthorized access. Furthermore, the connection to our website is secured by SSL as per international standards.

Change in the Policy: Our privacy policy may change from time to time. We would not amend your rights under this policy without your explicit consent. Any changes to our privacy policy would be posted on this page along with the date when the changes come into the effect. If the changes are significant in nature (as per our standards) we would provide more important notices (including but not limited to the email notifications). The previous versions of our policy will always be available with us and can be asked by you anytime by sending an email to

Support@amrutlife.in

 

Your Suggestions

If you have any suggestions or feedback about our privacy policy, we encourage you to send us an email at support@amrutlife.in


Our Rights

We may elect to electronically monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the portal; or (iii) to protect our rights or property or the rights of the users, Sponsors, Providers, Licensors, or Merchants.

We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the portal. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.

Legal Age to access our website

Our website is not meant for the persons under the age of 18 and we do not intentionally collect PII from users under the age of 18. If you are under the age of 18 years, you may browse our website but please do not share your personal information with us. In an unlikely case, we get such information, we would promptly delete it from our records.


Your Consent

By accessing the website and by providing your information, you share your consent to the collection and use of the information you share on our website as per this privacy policy, including but not limited to your consent for sharing your information as per this privacy policy.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

All rights reserved with Amrutlife.in